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FAQ
Many of your products do not show a price!! how do find out how much they cost?
Can Cast Iron radiators be fitted to an existing standard domestic heating system ?
Is a Cast Iron radiator more expensive to run than a normal steel radiator.
Can you supply radiators in different colours ?
How long will it take for my radiators to be delivered ?
What is a TRV radiator valve ?
Can I add Aluminium radiators to my central heating system and are there any special requirements needed ?
Is it possible for me to work out the correct size of radiator I need ?
What happens in the event of pricing errors on Elegant Radiators?



Many of your products do not show a price!! how do find out how much they cost?

Many of the prices are dependant on the options you choose. To find out the price, select the options you require and choose add to cart, the confirmation screen will display the price. At this point you can choose to add the product to your cart or cancel.
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Can Cast Iron radiators be fitted to an existing standard domestic heating system ?

It is perfectly OK to fit Cast Iron radiators to any existing heating system, they are supplied with B.S.P. (British Standard Pipe) connections as per conventional radiators and do not require any special water treatment to be added to the system.
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Is a Cast Iron radiator more expensive to run than a normal steel radiator.

No, it will only emit the stated heat output for the size selected, as per a conventional radiator and will not add to your existing fuel bill, in fact it could be more cost effective, as Cast Iron will retain it`s heat for a longer period of time than a conventional steel radiator, after the heating is turned off.
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Can you supply radiators in different colours ?

Yes, the majority of radiators shown on this site are supplied in RAL9010 (Warm White) as standard, however some radiators in the `Modern Section` are supplied in `Grey Metallica` as standard.
There are another 35 RAL colours to choose from, a colour chart can be supplied on request.
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How long will it take for my radiators to be delivered ?

This will vary according to the colour or finish of the product selected, most items are usually in stock please allow 10 to 15 days, for Gold and colours please allow 5 to 6 weeks, as these are made to order.
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What is a TRV radiator valve ?

TRV stands for `Thermostatic Radiator Valve` these valves sense room temperature and can be adjusted by the householder to their required comfort temperature.
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Can I add Aluminium radiators to my central heating system and are there any special requirements needed ?

Aluminium radiators can confidently be installed into any existing central heating system, however it is advisable to add a suitable `Inhibitor` (Water Treatment) into the system, which is specially formulated to protect Aluminium. This is readily available and can be sourced at any Plumbers Merchants and is a very low cost item.
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Is it possible for me to work out the correct size of radiator I need ?

Elegant Radiators always advise that you seek professional advice from a qualified Plumber or Heating Engineer to work out the exact heat requirement needed before placing any order.

As a rough guide, to give you some indication of the approximate heat output and size of radiator required is as follows:

Volume of room in metres ie: Length x Width x Height multiplied by 55
eg: 3m x 3.5m x 2.7m = 28.35 cubic metres x 55 = 1559.25 watts

Note: The above is only an indication, as heat losses vary according to the materials which make up the structure of the building, heat losses are also affected by type and size of Glazing and insulation etc.

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What happens in the event of pricing errors on Elegant Radiators?

Elegant Radiators Ltd make every effort to ensure the prices on the website are correct, however mistakes may sometimes be made. If we discover a mistake in the price of the products you have ordered, we will tell you and give you the option of either reconfirming your order at the correct price, or cancelling your order. If we are unable to contact you or we receive no reply from you, we will cancel your order. If your order is cancelled and you have already paid for the products, you will receive a full refund.

This disclaimer does not affect your statutory rights as a consumer.

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